How long does delivery take?
Orders normally receive 1–2 business days of preparation after authorization and then an estimated 4–6 business days with the carrier after dispatch. See the Shipping Policy for tracking and delivery exceptions.
What if I chose the wrong product?
An eligible new, unused non-defective item can be submitted within 30 days of delivery. Defective, damaged, incorrect, incomplete, or materially different goods are also reviewed, and exchange requests are accepted subject to availability.
How do labels and refunds work?
Please obtain approval before mailing. Use the free prepaid label supplied in the parcel; eligible approved returns have no restocking fee. We process or initiate an approved refund to the original payment method within 10 days, with later provider posting possible. Read the Refund Policy or use Contact Us for a specific order.